FAQ

How does it work?

Creating your keepsake is simple. Start by placing your order and choosing your foil colour, font, and card colour. We’ll send you an inkless print kit to capture your baby’s hand and footprint at home. Once you send us the pictures of the prints, we’ll carefully turn them into your personalised artwork— ready to treasure forever.

Will I receive an inkless print kit?

Yes — almost every keepsake order (excluding those from your existing prints pack) includes a complimentary Inkless Print Kit. Each kit comes with one non-toxic wipe and a special reactive paper that’s safe to use from birth, allowing you to capture your baby’s hand or footprints at home — completely mess-free.

Can I order an extra inkless print kit?

Yes, absolutely! If you’d like an additional inkless print kit — for example, to capture another set of prints or if you make a mistake — you can order one for $20. Please send me a message if you’d like to add one, and I’ll make sure it’s included with your order.

Can I include both hands and feet?

Yes! To include both hands and feet, the keepsake will need to be created horizontally.
Please let me know when you send your prints, and I’ll make sure your keepsake includes both.
There is an additional fee of $30 for including both hands and feet.

What’s the best way to take my baby’s prints so they turn out beautifully?

For best results, your baby should be as still as possible. If you have a wriggly little one, we recommend taking the prints while your baby is asleep or nursing, when they’re naturally calm and relaxed.

My print has smudges — can you remove them?

Yes, absolutely. I’ll carefully clean up the prints and send you a preview for confirmation before finalising your artwork, so there’s nothing to worry about.

What type of paper do you use?

We use high-quality smooth card, 210–300gsm, to ensure your keepsake looks beautiful and lasts for years.

When will I receive my keepsake?

Your keepsake will be ready within one week of us receiving the pictures of your prints.

Do you offer gift cards?

Yes, absolutely! These are one of our most popular options for baby showers and newborn gifts. Each Gift Pack includes an empty frame, an Inkless Print Kit, and a voucher. The recipient simply takes their baby’s prints and places the finished keepsake into the provided frame. You can order yours here.

How much is shipping?

Your initial inkless print kit comes with free delivery.
We offer NZ-wide delivery at a flat rate of $7.90.

Do you create keepsakes other than baby prints?

Yes! We can also turn your dog’s paw or nose prints into a stunning keepsake. You will find them in the shop. Thinking of something completely different? Get in touch to discuss your ideas!